Good Roads
Refunds and Cancellations Policy

Course Registration

Complete one application form per participant and forward together with payment to:

Fax: 289-291-6477

1525 Cornwall Road, Unit 22
Oakville, Ontario
L6J 0B2

Questions? Contact us at, or call 289-291-6472


Participants will be notified of their acceptance prior to the start of the course. Those on a waiting list will be notified of vacancies as they become available.


Certificates will be sent to successful participants only if full course payment has been received. Results are normally sent out 6-8 weeks after course completion.

Course payment

Course fees plus HST may be paid by credit card or cheque payable to Ontario Good Roads Association. Registration fees for each course, excluding HST, are listed with the course description. There is a 25% surcharge for non-members of Good Roads & MEA registering for MIT, and for non-members of Good Roads registering for Good Roads courses; a 10% surcharge will be applied to Government of Canada and Province of Ontario employees.

Refunds and cancellations

If written cancellation is received prior to the course start:

  • at least 15 business days in advance – 100% refund
  • at least 14 – 10 business days in advance – 50% refund
  • less than 10 business days in advance – no refund

If payment has not been received at the time of cancellation, an invoice will be issued for the full amount as costs have already been incurred.

If circumstances prevent a previously registered person from attending a course, substitutions are permitted up to and on the first day of the event. Good Roads reserves the right to reschedule or cancel any course should circumstances warrant.

Course Locations

Course locations are identified on the individual course descriptions and confirmation letters.