Courses

Managing Human Resources

Lead with confidence by mastering the HR essentials that drive team success, workplace culture, and operational excellence in the municipal sector.

Registration Info

Click a date below to start your registration.

April 27 – 29, 2026
Fee:
Member Rate - $1320.00
Duration:
3 days

What You’ll Learn

  • Apply core HR functions to support operational goals and staff well-being 
  • Navigate legislation, collective agreements, and compliance requirements 
  • Manage recruitment, discipline, and workplace culture effectively 
  • Address human rights, harassment, and risk management issues 
  • Build strong teams through training, development, and succession planning 

Course Description

Human resource operations are the backbone of a successful organization—and managing people well is both an art and a science. This essential course equips municipal supervisors and managers with the tools to lead teams effectively while balancing operational demands, staff concerns, and legal obligations. From recruitment and labour relations to workplace culture and professional development, you’ll gain a comprehensive understanding of HR functions and how to apply them in real-world municipal settings. 

Whether you’re new to supervision or looking to refine your leadership approach, this course lays the foundation for confident, compliant, and compassionate management. 

Course Details

  • Municipal supervisors and managers 
  • Aspiring supervisors preparing for leadership roles 
  • Public sector professionals overseeing staff or HR-related functions 
  • AORS’ Certified Road Supervisor (CRS) candidates 
  • Engineers seeking PEO PEAK professional development hours 
  • Recruitment & Selection 
  • Legislation 
  • Labour Relations 
  • Progressive Discipline 
  • Worker’s Compensation 
  • Employee Assistance 
  • Developing a Healthy Workplace Culture 
  • Training & Professional Development 
  • Succession Planning 
  • Risk Management Related to Personnel Issues 
  • Human Rights 
  • Harassment 
  • No prerequisites 
  • Access to a computer or tablet recommended for note-taking and reference materials 
  • AORS: Mandatory course for Certified Road Supervisor – Intermediate level (CRS-I) 
  • OACETT: Eligible for technical specialist program (Point Value: 5) 
  • Engineering Institute of Canada: Awards 2 Continuing Education Units (CEUs) 

Dina Barazza – is the President and Chief Learning Officer of The Talent Consortium, a consulting practice specializing in human resources. Her work includes business and HR consultation, leadership, and diversity programs. 

She draws on more than 30 years of experience in business, human resources, organizational effectiveness, learning & leadership, education, sales, business development, marketing, project management and not-for-profits, to achieve ethical business & people results. 

As a trail blazer in leadership, Dina is a professional & motivational speaker. She is an advocate and voice for all who wish to further develop themselves, while focusing her efforts on women, persons with disabilities, and young professionals 

Delta Hotel – 50 Stone Road W, Guelph ON N1G 0A9

Reservations cut-off day is Thursday, March 26, 2026

Rate: $209 + taxes

 

Staybridge Suite Guelph – 11 Corporate Crt., Guelph, ON N1G 5G5

Reservations cut-off day is Thursday, March 26, 2026

Rate: Queen Studio Suite Studio Full Kitchen $295 + taxes

 

Fairfield Inn & Suites by Marriott Guelph – 35 Cowan Pl., Guelph, ON

$359.99 + taxes/night (Standard rooms, non-smoking)

$379.99 + taxes/night (King Suite with Pull-out Sofa, non-smoking)

To book, call the hotel directly at 519-763-2339 and ask for the “Ontario Good Roads “rate.

Please note: The cut-off date to book is Friday, February 27, 2026. Once the reservation is made, no complimentary changes or cancellations are allowed after Sunday, April 19, 2026.

Question:
Do I need prior experience to take this course?

Answer:

No prior experience is required unless otherwise stated in the Requirements section. 

Question:
Will I receive a certificate?

Answer:

Yes, participants who complete all course components will receive a certificate of completion.