You will learn what the human resources functions are and how managers and supervisors can apply them in supporting operational goals while balancing staff concerns, collective agreements and legislative compliance.

Course Content

• Recruitment & Selection

• Legislation

• Labour Relations

• Progressive Discipline

• Worker’s Compensation

• Employee Assistance

• Developing a Healthy Workplace Culture

• Training & Professional Development

• Succession Planning

• Risk management related to personnel issues

• Human rights

• Harassment

Who Should Attend

Municipal supervisors, managers, and future supervisors.

Accreditation

This course is recognized by:

• This course or Effective Management is a mandatory requirement for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
• This course may be used for the technical specialist program only. Point Value = 5
• The Engineering Institute of Canada awards 2 Continuing Education Units to this course.