Workshop Objective
You will learn to achieve more win/win settlements with contractors, better prepare themselves before negotiating, gain confidence about their ability to negotiate effectively, and build positive long-term relationships with contractors.
Workshop Content
- Best/worst negotiators and strategies
- Why being tough doesn’t always work (but neither does being the “nice guy”!)
- Understanding the nature of disagreement and conflict
- Constructive and destructive uses of conflict
- The most common negotiating styles
- The negotiating process revealed
- Tactful handling of disagreement and dialogue
- Specific techniques for offers, counter-offers, and counter-tactics
- How to persuade without being too aggressive
- Building for long-term relationships
- Conflict is healthy: constructive methods for ensuring a win/win outcome
- Dealing with the politics of conflict
- Dealing with those who refuse to negotiate
- How to determine the contractor’s best alternative to a negotiated agreement
Who Should Attend
Managers and inspectors who administer contracts for municipal construction and rehabilitation projects.
Accreditation
This course is recognized by:
- This course may be used for the technical specialist programs only. Please contact OACETT to ensure that this course satisfies your particular examination program for certification. Point Value = 5
- The Engineering Institute of Canada awards 14 Professional Development Hours to this workshop.
Format
Small and large group discussions, self-assessment questionnaires, video, case studies and exercises. Groups will be asked to recommend solutions to work specific case studies, then will practice their solution with the instructor.
Accommodation Details
Holiday Inn Oakville Centre
590 Argus Road, Oakville ON L6J 3J3
Complimentary parking and Wi-Fi
Reservations can be made by:
