Courses

Effective Management

Build the leadership skills that matter most with a practical, people-focused course designed to help municipal managers lead with clarity, confidence, and impact.

Register

Choose a date below to start your registration.

April 27 – 29, 2026
Fee:
$1320.00
Duration:
3 days

What You’ll Learn

  • Understand the core functions and responsibilities of effective managers 
  • Communicate with clarity, empathy, and authority across diverse teams 
  • Apply emotional intelligence to lead with confidence and compassion 
  • Manage performance, resolve conflict, and foster team collaboration 
  • Balance work and personal life while navigating organizational culture 

Course Description

Step into leadership with confidence. This dynamic course is designed to equip current and aspiring municipal supervisors with the foundational skills needed to thrive in management roles. From mastering communication and emotional intelligence to navigating intergenerational teams and organizational culture, you’ll explore the full spectrum of what it means to lead effectively. 

With practical insights, interactive modules, and real-world applications, this course helps you build a strong management mindset and prepares you to take on challenges with clarity and purpose. 

Course Details

  • Municipal supervisors and managers 
  • Aspiring leaders preparing for supervisory roles 
  • Public sector professionals seeking to strengthen leadership skills 
  • AORS’ Certified Road Supervisor (CRS) candidates 
  • Engineers seeking PEO PEAK professional development hours 
  • Fundamentals of Management 
  • Effective Communication 
  • Emotional Intelligence 
  • Managing the Intergenerational Workforce 
  • Performance Management 
  • Organizational Structure & Culture 
  • Conflict Management 
  • Work and Personal Life Balance 
  • Working in Teams 
  • No prerequisites 
  • Access to a computer or tablet recommended for completing assessments 
  • AORS: Mandatory for Certified Road Supervisor – Intermediate (CRS-I) designation 
  • OACETT: Eligible technical specialist program (Point Value: 5) 
  • Engineering Institute of Canada: Awards 2 Continuing Education Units (CEUs) 

Delta Hotel – 50 Stone Road W, Guelph ON N1G 0A9

Reservations cut-off day is Thursday, March 26, 2026

Rate: $209 + taxes

 

Staybridge Suite Guelph – 11 Corporate Crt., Guelph, ON N1G 5G5

Reservations cut-off day is Thursday, March 26, 2026

Rate: Queen Studio Suite Studio Full Kitchen $295 + taxes

 

Fairfield Inn & Suites by Marriott Guelph – 35 Cowan Pl., Guelph, ON

$359.99 + taxes/night (Standard rooms, non-smoking)

$379.99 + taxes/night (King Suite with Pull-out Sofa, non-smoking)

To book, call the hotel directly at 519-763-2339 and ask for the “Ontario Good Roads “rate.

Please note: The cut-off date to book is Friday, February 27, 2026. Once the reservation is made, no complimentary changes or cancellations are allowed after Sunday, April 19, 2026.