Courses

Effective Management

Build the leadership skills that matter most with a practical, people-focused course designed to help municipal managers lead with clarity, confidence, and impact.

Register

Choose a date below to start your registration.

April 27 – 29, 2026
Cost:
$1320.00
Duration:
3 days

What You’ll Learn

  • Understand the core functions and responsibilities of effective managers 
  • Communicate with clarity, empathy, and authority across diverse teams 
  • Apply emotional intelligence to lead with confidence and compassion 
  • Manage performance, resolve conflict, and foster team collaboration 
  • Balance work and personal life while navigating organizational culture 

Course Description

Step into leadership with confidence. This dynamic course is designed to equip current and aspiring municipal supervisors with the foundational skills needed to thrive in management roles. From mastering communication and emotional intelligence to navigating intergenerational teams and organizational culture, you’ll explore the full spectrum of what it means to lead effectively. 

With practical insights, interactive modules, and real-world applications, this course helps you build a strong management mindset and prepares you to take on challenges with clarity and purpose. 

Course Details

  • Municipal supervisors and managers 
  • Aspiring leaders preparing for supervisory roles 
  • Public sector professionals seeking to strengthen leadership skills 
  • AORS’ Certified Road Supervisor (CRS) candidates 
  • Engineers seeking PEO PEAK professional development hours 
  • Fundamentals of Management 
  • Effective Communication 
  • Emotional Intelligence 
  • Managing the Intergenerational Workforce 
  • Performance Management 
  • Organizational Structure & Culture 
  • Conflict Management 
  • Work and Personal Life Balance 
  • Working in Teams 
  • No prerequisites 
  • Access to a computer or tablet recommended for completing assessments 
  • AORS: Mandatory for Certified Road Supervisor – Intermediate (CRS-I) designation 
  • OACETT: Eligible technical specialist program (Point Value: 5) 
  • Engineering Institute of Canada: Awards 2 Continuing Education Units (CEUs)