Effective Management – Online (Semester 2)

May 01 - Aug 31



Course Schedule

This is a self-paced online course. Participants will work through each module individually at their own speed. You will have access to the course 24 hours a day 7 days a week so you can learn when and where you want.

The course, activities, and tests take approx. 15 - 20 hrs to complete. You will have access to the course until the end of August. 

Lesson content is presented as text and videos. There are also interactive activities. There is no interaction with a live instructor. You can contact the instructors by email if you have any questions.

Participants will receive an enrollment email within 48 hrs of registering. Please check your junk mail if you do not see it. If this is your first online course with good roads, you will also get a new user email. Please use the link in the new user email to set your password.

Note: Online courses take place on our education website not our main website. The websites do not share the same usernames and passwords.


Course Description

This course was designed to prepare you for a role in management and will look at many aspects of being a manager. Our hope is that this material will provide you with a foundation to build on as you proceed in your career in management.

Course Content

  • Fundamentals of Management
  • Effective Communication
  • Emotional Intelligence
  • Managing the Intergenerational Workforce
  • Performance Management
  • Organizational Structure & Culture
  • Conflict Management
  • Work and Personal Life Balance
  • Working in Teams

Who Should Attend?

Municipal supervisors and managers, and future supervisors.

Evaluation Process

There are 9 modules in this course. You will have an assessment after module 3, 6, and 9. Each assessment is worth 33% of the final grade. A final grade of 65% or higher is required to pass this course.


This course is recognized by:

  • This course or Managing Human Resources is a mandatory requirement for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.