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Human resource operations are the backbone of a successful organization—and managing people well is both an art and a science. This essential course equips municipal supervisors and managers with the tools to lead teams effectively while balancing operational demands, staff concerns, and legal obligations. From recruitment and labour relations to workplace culture and professional development, you’ll gain a comprehensive understanding of HR functions and how to apply them in real-world municipal settings.
Whether you’re new to supervision or looking to refine your leadership approach, this course lays the foundation for confident, compliant, and compassionate management.
Dina Barazza – is the President and Chief Learning Officer of The Talent Consortium, a consulting practice specializing in human resources. Her work includes business and HR consultation, leadership, and diversity programs.
She draws on more than 30 years of experience in business, human resources, organizational effectiveness, learning & leadership, education, sales, business development, marketing, project management and not-for-profits, to achieve ethical business & people results.
As a trail blazer in leadership, Dina is a professional & motivational speaker. She is an advocate and voice for all who wish to further develop themselves, while focusing her efforts on women, persons with disabilities, and young professionals
Question:
Do I need prior experience to take this course?
Answer:
No prior experience is required unless otherwise stated in the Requirements section.
Question:
Will I receive a certificate?
Answer:
Yes, participants who complete all course components will receive a certificate of completion.
