The Leadership, Supervision & Administration (LSA) series is a comprehensive professional development bundle tailored specifically to Ontario’s municipal workforce. Over four inter-linked workshops, participants will strengthen their frontline supervisory abilities, deepen their understanding of contract law, and master the art of constructive negotiation—all critical competencies for public-works managers, inspectors and emerging leaders. Graduates of the full LSA program will leave equipped to lead teams, mitigate risk, administer contracts with confidence and resolve disputes for win/win outcomes.
Hone your transition from crew member to supervisor: situational leadership, delegation, conflict management, mentoring, ethics and documentation—so you can motivate teams, manage change and stay compliant.
Learn how municipal contracts are formed, administered and closed—covering offer/acceptance, performance bonds, liens, remedies and ethics—through real-world case studies.
Delve into tendering, liquidated damages, contract variations and risk analysis, guided by leading case law and best practices for bid prep and ethical decision-making.
Master win/win negotiation strategies—assess styles, handle counter-offers, manage destructive conflict and build lasting contractor relationships via hands-on scenarios.
