Managing Human Resources

NEW in 2025: Course fees now include a complimentary meal plan (breakfast, lunch, & breaks).

In Manageing Human Resources, you will learn what the human resources functions are and how managers and supervisors can apply them in supporting operational goals while balancing staff concerns, collective agreements and legislative compliance.

Course Content

  • Recruitment & Selection
  • Legislation
  • Labour Relations
  • Progressive Discipline
  • Worker’s Compensation
  • Employee Assistance
  • Developing a Healthy Workplace Culture
  • Training & Professional Development
  • Succession Planning
  • Risk management related to personnel issues
  • Human rights
  • Harassment

Who Should Attend

Municipal supervisors, managers, and future supervisors.

Accreditation

This course is recognized by:

  • This course or Effective Management is a mandatory requirement for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

Municipal Health & Safety

NEW in 2025: Course fees now include a complimentary meal plan (breakfast, lunch, & breaks).

PLEASE NOTE: For those who require certification to serve on Joint Occupational Health and Safety Committees, PSHSA offers another course that meets the requirements of Part 1 JH&SC certification (Basic Certification).

An overview of occupational health and safety issues and workplace hazards related to Public Works and Roads Departments and how these hazards may cause injury or illness. Legislative requirements as well as best practices will be discussed with an emphasis on recognizing and effectively controlling these sector specific hazards.

Course Content

  • Legislation, regulations and enforcement programs
  • Confined space entry
  • Personal protective equipment and Workplace Hazardous Materials Information System
  • Trenching
  • Traffic protection
  • Fall protection
  • Workplace inspections and investigations
  • Buyers of service and liability
  • Electrical safety
  • Joint Health and Safety Committees
  • Hazard recognition, assessment and control

Who Should Attend
Road supervisors, forepersons and other personnel involved with supervision in a municipal setting.

Accreditation
This course is recognized by:

  • This course is a mandatory requirement for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

 

Municipal Legislation

NEW in 2025: Course fees now include a complimentary meal plan (breakfast, lunch, & breaks).

Municipal Legislation introduces you to municipal law in general, as well as specific issues related to their legal obligations as road supervisors.

Course Content

  • Municipal law
  • Open and closed local government
  • Occupiers and trespassers
  • Civil litigation
  • Local government ethics
  • Trees
  • Bridge matters
  • Inspections and investigations
  • Mail receptacles on road allowances
  • Roads
  • Contracts, bonding and insurance
  • Labour and employment law
  • Drainage: municipal rights and obligations

Who Should Attend
Road supervisors, forepersons, and other personnel involved with supervision in a municipal setting.

Accreditation
This course is recognized by:

  • This course qualifies as an elective Tech/ Management course for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Senior level (CRS-S) certification program
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

 

Municipal Survey

NEW in 2025: Course fees now include a complimentary meal plan (breakfast, lunch, & breaks).

As an entry level survey program, you will be introduced to conventional methods of construction survey work. The program will include: levelling, checking grades, setting grades, calculating % grades, and a basic review of field pick up on a typical road requiring reconstruction. You will also be introduced to basic surveying calculations applicable for general construction projects in addition to a review of total station and GPS surveying for construction projects.

Course Content

  • Overview of survey equipment
  • Construction layout and procedures
  • Use of transit and level
  • Establishing benchmark loops
  • Overview of total station surveying
  • Pre-engineering survey fieldwork
  • Survey calculations for road layout and construction/inspection activities

Who Should Attend
Supervisors involved with maintaining and rehabilitating short sections of road, in rural or urban settings.

Accreditation
This course is recognized by:

  • This course qualifies as a “specialized course” for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

 

Overview of Municipal Road Design and Construction

NEW in 2025: Course fees now include a complimentary meal plan (breakfast, lunch, & breaks).

Overview of Municipal Road Design and Construction reviews the processes and stages of road construction, from initial evaluation of needs, to preliminary design through to construction and project completion.  Examples will be used to illustrate the stages of approval, design, and construction of both rural and urban municipal road projects.

Course Content

  • Behind the scenes
  • Setting the stage
  • Engineering material options
  • Introduction to engineering surveying
  • Design considerations
  • Design delivery options
  • Design and construction processes
  • Components of contract documents
  • Contract administration
  • The asset management connection

Who Should Attend

Individuals involved or interested in the design and construction of a road.

Accreditation

This course is recognized by:

  • This course qualifies as a Tech/Management credit for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisor – Senior (CRS-S) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

 

Roadway Management

NEW in 2025: Course fees now include a complimentary meal plan (breakfast, lunch, & breaks).

Roadway Management focuses on understanding responsibilities and best practices related to managing and maintaining the road and related infrastructure within the public right of way including current regulations and the latest technologies and best practices.

Course Content

  • Management and Leadership
  • Programs and Budgets
  • Collective Agreements
  • Balancing Service Delivery
  • Contract Management
  • Emergency Management
  • Weather
  • Winter Management
  • Storm Water Infrastructure
  • Road Preservation and Rehabilitation
  • Signs and Pavement Markings
  • Right of Way Management
  • Multi-Modal Transportation
  • Asset Management
  • Risk Management
  • Road Patrols
  • Regulations

Who Should Attend
Those who wish to pursue or currently are in leadership roles and desire to have a better understanding of managing road maintenance programs.

Accreditation
This course is recognized by:

  • This course qualifies as a “specialized course” for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

 

Signs & Lines

Signs and Lines offers practical experience in using Ontario Traffic Manuals 5, 6 & 11. You will learn, through participation in group activities how signs and lines assist drivers as they travel from their point of origin to their destination. You will return to your municipality with an understanding of how these manuals work together plus a list of best practices to help minimize risk and defend the municipality in an insurance claim.

Course Content

  • Principles of Positive Guidance
  • Influencing driver safety
  • Sign manufacturing & Three Speed Triangle
  • Best practices for ordering road signs
  • MMS Requirements for Signs
  • Retroreflectivity & Reflective Sheeting
  • Sign Management Program
  • Regulatory Signs (OTM 5)
  • Warning Signs (OTM 6)
  • Pavement, Hazard and Delineation Markings (OTM 11)
  • Collision investigations

Who Should Attend

Decision makers and individuals responsible for the selection and placement of regulatory signs, warning signs, and the pavement, hazard and delineation markings.

Accreditation

  • This course qualifies as a “specialized course” for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

This course can be completed online. Please visit https://goodroads.ca/program-detail/?program_area=olc for more information.

Soils & Pavements

Introduces you to soils and paving materials, their classification, properties, and application.

Course Content

  • Soils and aggregates
  • Bituminous fundamentals and mix designs
  • Routing and sealing
  • Hot mix paving
  • Expanded asphalt
  • Cold-In-Place recycling
  • Concrete paving
  • Surface treatment and new developments (e.g. fibermat, chip seals, fog seals)
  • Hot-In-Place paving
  • Pavement management
  • Reclamite

Who Should Attend
Road supervisors and personnel directly involved in the maintenance and construction of municipal roads.

Accreditation
This course is recognized by:

  • This course qualifies as a “specialized course” for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for the technical specialist program only. Point Value = 5
  • The Engineering Institute of Canada awards 2 Continuing Education Units to this course.

Storm Sewer Design

This intensive course introduces you to the fundamental design principles used to estimate stormwater runoff and the principles used to design storm water systems.

Course Content

  • Hydrology
  • Hydraulics
  • Storm Sewer Design Worksheet
  • Sewer layout and standards
  • Structural design of rigid conduits
  • Structural design of flexible conduits
  • Design of culverts
  • Selection of corrugated steel culverts

Who Should Attend

This course is designed for those who have been engaged in the technical aspect of stormwater management, for example engineers, civil or environmental technologists, draft persons, development design technologists, water resource and development engineers.

What to Expect

During this course, you can expect to be actively engaged in the learning of the stormwater design process by completing exercises and demonstrating knowledge by executing advanced formulae in Excel.

NOTE: Each student must bring their own laptop with licensed version of Microsoft Excel 2007 or Excel Office 365 installed. Students should also bring a metric engineering scale, pens, and mechanical pencils (and computer reading glasses if required)

Prerequisites
You should have good comprehension of math and be familiar with the use and manipulation of advanced algebraic formulas and the use of Microsoft Excel software, as the course involves the use of these formulae and Excel worksheets to solve storm sewer design and related problems.

Recommendations
Any pre-reading on the use of Rational Method of sewer design, Manning’s and Continuity equations would be beneficial. Students should be able to create, format and use simple spreadsheets in Microsoft Excel. Familiarity with various pipe materials used and installation of municipal services would be an asset.

Evaluation Process
Evaluation is completed in two parts.

In-class final closed book exam.  Passing Grade:  60%.

Final assignment.  The final assignment can be completed in class or can be taken home the weekend immediately following the course to complete.  This assignment will be due by the Monday immediately following the course.  This assignment will be graded as either successful or unsuccessful.

Accreditation
This course is recognized by:

  • This course qualifies as a “specialized course” for the Association of Ontario Road Supervisors (AORS) Certified Road Supervisors – Intermediate level (CRS-I) certification program.
  • This course may be used for technical specialist, technician, and technologist programs. Point Value = 7
  • The Engineering Institute of Canada awards 3.5 Continuing Education Units to this course.
  • This course meets the Ministry of the Environment’s criteria for Continuing Education training for wastewater operators under O.Reg. 129/04 and has been assigned 3.5 Continuing Education Units.

Manage the Road – Not Just The Pavement

System Upgrade in Progress! We’re improving how we manage course registrations to serve you better. During this transition, beginning August 8th, online registration will be temporarily unavailable — but you can still register using our PDF forms located here.