Tracy is our virtual learning expert. She makes sure Good Roads students get the most out of their training experience by clearly outlining all course content and setting measurable objectives for each course.

James (Ph.D. University of Waterloo) is our authority on any type of road, from gravel to asphalt to bridge and road-related infrastructure design. It’s hard to imagine anyone more passionate about road design. So it’s entirely appropriate that James leads Good Roads’ science-based research on road building and infrastructure. James is also Adjunct Professor of Engineering at the University of Guelph.

Carmen oversees all member registrations, from educational courses to our conference, including invoicing and billing. She runs the Good Roads office (from the moment you walk in the door). Carmen is our longest-serving employee.

If you want to speak to someone at Good Roads, you will most likely start with Laura. Whether you want to register for a course or have questions about events, Laura will deftly point you in the right direction.

Rachel is a brand and communications strategist skilled at building partner relationships. From media relations to sponsorships, she also leads the way for Good Roads being the “connective tissue” between corporate and municipal members. Rachel’s portfolio includes advertising, brand recognition, social media designer, events, and communications.

Eric is the headmaster of education and training at Good Roads. He is in charge of our learning management system and guides our team of volunteer instructors and course directors. He also helps develop course content and goals, aimed squarely at helping municipal staff members win at their work.